Devcon VI

How to Talk to g̵i̵r̵l̵s̵ Users at p̵a̵r̵t̵i̵e̵s̵ Your App: How to Do User Research in a Remote Environment
10-13, 14:00–14:25 (America/Bogota), Talk 5

We often rely too much on our instincts about how our product work or prior knowledge on how it should be read. More often than not, we are wrong. Newcomers will always use your app in the "wrong" manner and talking to them will reveal many ways in which you can improve your product.

I've worked many years in many web3 projects, from the Ethereum Foundation Wallet, to ENS and specially a full year at the Defi protocol Balancer as a User Researcher. I would love to share what I've learned.

Alex joined the Ethereum foundation in 2014 and was lead of the Wallet and Browser project as well as many other contributions. During his term in the foundation he also founded ENS with Nick Johnson. He has also since worked on many projects, trying to help onboard users in a multisig account (Unilogin) and worked at the Defi project Balancer Labs. Alex is currently a delegate and public goods stewards for ENS.